Terms & Conditions

Booking Conditions – Agadir Sup Center

​

1. Acceptance of Conditions

All bookings with Agadir Sup Center are subject to the following terms and conditions. Please carefully read the information provided in our booking form, brochure, website, or email confirmation, as they detail the rights and obligations of each party. By submitting a booking, you confirm that you are authorized to do so on behalf of your group, and you accept these terms on behalf of all participants. A contract is formed as soon as we issue our booking confirmation.

 

2. Payment Policy

The booking is confirmed upon receipt of a 30% deposit of the total stay amount, payable via bank transfer. The remaining 70% is due upon arrival before the start of the course.

​

3. Pricing

All rates are subject to change without notice. However, once the booking is confirmed and the deposit is paid, the price will not change unless mutually agreed upon.

​

4. Booking Modifications

If you wish to modify your booking after the deposit has been paid, we will do our best to accommodate the changes, but it may not always be possible. You can transfer your booking to another person, provided we receive the request at least 14 days before the start of the stay. All modifications must be requested by email, and adding participants will be subject to availability and possible price adjustments.

​

5. General Terms

Any outstanding balance must be paid upon arrival before the start of the course. We are not responsible for lost, stolen, or damaged items. It is advised not to bring valuables during the sessions.

​

6. Arrival and Transfers

Please send us a copy of your flight tickets to arrange your airport transfer. The transfer service is included only for transportation to and from Agadir airport or bus station. Additional fees apply for transfers to/from Marrakech, Essaouira, or Casablanca airports.

​

7. Booking Termination

We reserve the right to terminate the booking of any client who fails to comply with the instructions of our staff or whose behavior may cause stress, danger, or inconvenience to other participants.

​

Cancellation and Refund Policy

1. Cancellation

In case of cancellation less than 90 days before the start date of the stay, the 30% deposit paid will not be refunded. However, we will offer the option to postpone your stay to a later date, subject to availability, to be used within 12 months of the original booking.

​

2. Course Postponement

If you cancel more than 90 days before the start date, you will have the option to postpone your booking to another date at no extra cost. In the case of cancellations within 90 days, postponement is still possible, but the deposit will be retained.

 

3. Early Departure and Weather Conditions

No refunds will be granted for early departure from the course, nor for bad weather conditions. If dangerous conditions prevent stand-up paddleboarding, alternative activities will be offered without financial compensation.

​

4. Discretionary Refunds

All refunds are made at the discretion of the management. The 30% deposit remains non-refundable unless the cancellation is due to our actions. If you are dissatisfied with your first lesson, please notify us within the first hour for a possible change of instructor or rescheduling of the session.

 

Course Conditions

​

1. Skill Level and Safety

The spot will be chosen based on the best safety conditions for the entire group, taking into account the participants' skill levels.

​

2. Age and Physical Condition

The minimum age of participants depends on their physical condition. The group leader is responsible for ensuring that all members are in good health and fit for stand-up paddleboarding, and must inform us of any special requirements at the time of booking.

​

3. Punctuality and Languages

Please arrive on time, as sessions will start as scheduled. We will make every effort to provide instructions in multiple languages to ensure all participants can understand.